The guiding principle at L&A is "the proper investment in and deployment of our critical human resource" to which end "We strive to provide the environment for growth, continued learning and shaping of 'eXperience for maximum output".

L&A has recently embraced the principle of effective and broad based marketing strategy through the establishment of a strong marketing network locally and across the Eastern and Southern Africa region.

As L&A strives to sharpen its competitive edge it has embarked on building strong marketing teams by providing dedicated sales teams in its three divisions of operation.

Also L&A has engaged in the co-marketing of reputable international companies' products in the East African region.

Due to the on-going global changes that has impacted the pharmaceutical industry L&A continues to look to it's customers and welcomes the imminent changes as an opportunity for significant advancement.

In order to improve management efficiency and customer services, we operate a pro-active dedicated Customer Service Centre, which is assigned the task of expeditiously addressing all our customer needs.